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Passion, the Participatory Web, and the Potentials of ICT

87be0f794d47686bababb8fb0981de51_MD5.jpg I haven’t been able to go to the Web2ForDev meetings so far, but have encountered the typical problems of ICT and knowledge sharing in rural areas around the world. So when Christian Kreutz approached me to contribute to a publication by GTZ, the Deutsche Gesellschaft for Technische Zusammenarbeit (German Technical Cooperation), on how NABUUR offered a new way of connecting people and letting knowledge flow, I got in touch with Raul Caceres, who has done amazing work as a NABUUR volunteer, resulting in a United Nations Volunteer of the Year Award, and an invitation to speak at the Nobel Summit on Public Services. Together, we wrote one of the seven articles in “The Participatory Web – New Potentials of ICT in Rural Areas”.

Christian offers a great overview of the publication on his blog, and reminds us: “Obvious challenges are low connectivity particularly in rural areas, low literacy rate, lack of media competence to use the web and well function models to provide and target information.” But when glancing over some of the other excellent contributions, and reflecting on our own, I felt we mainly write about the functional, but somehow don’t get across that one aspect that really makes it tick: people’s passion.

In working with NABUUR over a last few years now, meeting volunteers, and reading, seeing, and hearing the stories, there is one crucial aspect that makes it so different: passion. Especially when people connect one-to-one, peer-to-peer. The one big challenge that’s not in Christian’s list, and often overseen: organisation. Organisations are important, do wonderful work too, but from within an organisation, it’s often hard to take an outside perspective, and ask the question: what if we try to do this without an organisation? What do organisations do to people’s passion?

Connecting people with passion makes challenges more like steps on the way: you don’t look at the challenge, you look at what’s behind it. And overcoming the challenge makes you feel even more connected than you already did. Life won’t be instantly easier, but life will be fueled with an energy that transforms you. And thereby it transforms a little bit of society.

These are just two examples around NABUUR. They give me energy and inspiration to do what I do. It’s organising, and all the way across the “mission, vision, strategy” paradigm. But not based on functional interactions with a motivational coat of paint. Rather than looking at Return On Investment (or Return On Insight), look at Return On Passion. Then look at these tools again, and at the way you can organise around them.

Meeting “my project” and the N2Y3 community IRL

NetSquared already has started. Sitting next to again an impressive cake, the room is buzzing while I write my intro. Rolf Kleef, from Amsterdam, here to enjoy San Francisco for some three weeks, and doing the last little bits with Roshani and Mike of Oneworld US to be ready for two rollercoaster days!

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Our first Nivocer office is open

Klooster Dolphia We’ve got our first Nivocer office space this month! My business partner Jaap-André is based close to Enschede, in the east of The Netherlands, and found this lovely former seminary-now shared office building not too far from his home, where we now have our first room and access to facilities in an inspiring setting. A building completed in 1937, but having a pretty rich history of use already. Far away from my Amsterdam home for Dutch standards, so I will continue looking for something closer by. Canadian friends remind me that a two-and-a-half-hour commute to work is not even really rare within the Toronto area, but my 1-minute journey to my home office is quite precious to me still. Meanwhile, Jaap-Andre is connecting his now truly separated business and private life with his recumbent bicycle.
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Dear Humane Society International,

Today, I received an action alert from you, through my membership of Care2. It’s great to hear your contributing to the fight against Japanese whaling, but I was somewhat taken back by your approach. You’re asking me to “Help Humane Society International lead the opposition on Japan’s Whale Hunt!”. Pardon?

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Having worked at a desk next to the international anti-whaling campaign team of 2006-2007 of “another organisation”, your name wasn’t at the top of my list of anti-whaling campaigns. Frankly, it wasn’t at my list at all, and I’m sorry to say, I didn’t even know Humane Society International existed.

So I wanted to find out a bit more about your campaign. But…

  • All the links in the email go to a donation page (fair enough, with that big “Donate Now” button, it was pretty clear what you wanted from me).
  • Once on that donation page: still no clue about what your campaign was all about, and again: no links. Do you have a campaign?
  • So I hovered over the “please send us an email” link at the bottom of the page to find a web addres: www.hsi.org
  • The word “whale” doesn’t even appear on that page! And neither does the word “Japan”. It took me some fiddling around before I actually found something like a whale campaign page (with breaking news from 21 December?)
  • There is also a campaign page for the US organisation (where did I see that photo before? and where’s the photo credit for that photo in your email, who took that one?)

I applaud your efforts and involvement in this issue, trying to end to this ongoing unnecessary cruelty. It’s great you had a victory at the Australian court. But asking me out of the blue for a $100 suggested donation in this manner is really putting me off. You’re exploiting cruel images made by other organisations to fundraise for yourself. That’s not how I envision an organisation to “lead the opposition”.

Inspiration and hope?

As I am not from the US, I have no vote in the elections there. But as a world citizen, I am experiencing the choices made. I’m ambivalent about each trip I make to the US: going through the crazy bureaucracy at the border is a perfect way of demonstrating how much the US government likes to invade into my life.

The contrast with the people I meet once inside the country could not be bigger: many of them are passionate about making the world a better place, and equally feel their own government as the main obstacle in realising that. So with their elections this year, I’m trying to make sense of the candidates.

Of course, there’s the chance of Stephen Colbert taking on the challenge (I’m sure he has seen Man of the Year …).

First “XS4ALL Professor” in cyber securtity and privacy appointed

Talk about corporate social responsibility: Dutch internet provider XS4ALL has always been at the frontline when it comes to protecting the rights of internet users. And now I read in their newsletter that they’re sponsoring Syracuse University School of Information Studies professor Milton Mueller as the first “XS4ALL professor” at Delft University of Technology (press release in Dutch), for three years, focusing on security and privacy of internet users, especially mobile users.

Mueller has written about internet governance not even that long after XS4ALL’s precursor Hacktic opened the internet for Jay Citizen here in the Netherlands, and IT staff at my university tried to block access to them for a brief moment in history. Later they kind of made up for it by hosting Rop Gongrijp’s “Hackers at Large” conference. Rop was active in Hacktic and co-founded XS4ALL, and went on to remain a general PITA for authorities with his campaign against voting computers, and just this week was in the news again when the Mifare Hack demonstrated at CCC made it to the front page: it’s at the heart of the to-be-introduced chip card payment system for public transport throughout the Netherlands.

I really got to know XS4ALL when they sponsored a machine for our freeteam in the ’90s, where we hosted several early-on projects such as contrast.org (political asylum for banned content) and the Eurostop precursor to current independent media centres, during the EU summit in Amsterdam in 1997. They’ve also been fighting several legal battles: the EU data retention laws and their translation into Dutch law, and Karin Spaink’s battle with Scientology.

In the same newsletter I learnt that XS4ALL is now also offering unlimited wifi access to its subscribers through the KPN Hotspots, so I’m once more reinforced in my belief of being with the right provider 🙂

Starting 2008

The new year is here, and the holidays are nearly over again. I managed to find some time to finally do some real upgrade work on my website, so it all feels like my own website again. Mainly completing the move from Typo3 to Drupal, and looking at some more content to add in the coming weeks: plugging in a few more external sources of content, and making some materials available as "books".

Over the holidays, I looked at some old notes, flipping through my notebook. It was surprising to read some thoughts of "last century" (around 1999), on online discussions and online collaboration, and realise that several ideas and hopes of then are still waiting to be implemented. Somehow it feels 2008 could be the year in which a lot of that might happen: a year of convergence. Some technology notes to look back on at the end of 2008 perhaps.

  • My move from Typo3 to Drupal was partly motivated by a desire to reduce the number of technologies to deal with. Although Typo3 really is a solid product, setting things up with TypoScript remained cumbersome. I’m more comfortable fiddling with PHP to make my site work, and it fits in with version control and having separate development and production environments.
  • With Nabuur wanting to redevelop their site in Drupal, with Acquia having $7 million to build a commercial foundation under Drupal, and most of my North-American friends as strong believers in Drupal, all "forces" seem to be going in the same direction.
  • The Zend Framework is out, and the new Zend Studio is based on Eclipse, so developing PHP code has become a lot more powerful, with for instance proper debugging and profiling. Very useful in developing our WebEnq software further: we’re running into the first performance bottlenecks.
  • Eclipse also has Mylyn and Tasktop as powerful task-managment tools. They nicely connect to our Mantis bug tracker, and to Google calendar as shared calendar tool, forming a good foundation to improve our project management practice at Nivocer.
  • After a year of mainly setting up our business, it looks like we’re able to accellerate now, and hopefully hire our first programmer in the first half of the year, to speed up development work on our survey software, as well as it work on making it more available again as open source tool.

It feels as if a lot of experiences from the last few years come together now, and all help to focus and advance our work in "online collaboration" for a few projects all aimed at international development.

Private initiatives for international development should organise

Lau Schulpen of CIDIN at the Radboud University in Nijmegen researched the effectiveness of Dutch “private initiatives” working in international development. Last week, his first findings were published, and created a little storm in the Dutch development sector (see e.g. the Dutch Trouw newspaper, copied by most other papers). I’m just returning from a presentation of his results, followed by a debate with Henny Helmich of NCDO, and Robert Wiggers of Wilde Ganzen: two organisations who fund a lot actvities of private initiatives. My take-away: private initiatives need a branch organisation, a kind of union.

Schulpen’s findings

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Schulpen did a qualitative research, starting with an address list of 257 private initiatives, narrowing it down to interviews with 35 of them, and visiting 28 field projects in Ghana and Malawi. Of those, he qualified 24 as “brick & mortar” projects (like building, handing out materials, paying for certain things), and 4 as “complex” (like micro credits, educational programmes). Schulpen concluded that many projects do not deliver sustainable results, due to a couple of main reasons:

  1. There often is (too) little attention for capacity building, often taking one of these forms:
    • Working with local individuals rather than organisations, sometimes even harmful
    • Having a mirror organisation of family or friends, with not enough self-reflection or patronising local capacity
    • Working with a whole village or community, resulting in unclear responsibilities and relations
    • Working with volunteers and no budget, and not investing money
  2. Many work in splendid isolation, not benefiting from learning opportunities
  3. Almost no monitoring & evaluation, and no full accountability of activities and spending.

The debate

The panellists mainly concluded that the donor organisations who fund private initiatives should align their policies more, have stricter requirements before funding, work together on that, and support more collaboration and learning events for their grantees. When finally some of the people of private initiatives in the audience got a chance to say something too, their reactions were somewhat to be predicted:

  • Don’t talk about us, talk with us.
  • Stop talking as if we are not professionals.
  • Acknowledge our strengths and work with us.

My takeaways

The funders ask you to comply with requirements before you get training and support as part of a grant. The definition of “private initiative” seemed to narrow down to those who apply for funding with them. Take away the money, and the service of the funder looks bleak. Its value mainly defined by the grant. The private initiatives would benefit from being organised in a way where their interests are leading:

  • Connect with each other, and learn from each other based on their needs
  • Offer their skills and expertise to the big NGOs, and get proper support when needed

This was exactly the kind of input I was hoping for: tomorrow I’m meeting again with people from many COS centres. They actually work with a lot of these private initiatives to support them in their work. We’ll discuss next steps for the Dutch World Atlas, a platform helping you find such an initiative near you to join (well, if you’re in The Netherlands…), and this fits nicely in distilling a service offer for that platform.

FLOSSmanuals is go

Last Friday, Adam Hyde pressed the big green “go” button for flossmanuals.net: a place to read, write, and remix free manuals for free software. The Netherlands Media Art Institute provided the place and time as part of the opening of the Video Vortex exhibition (they call it their response to Web 2.0). Part of the exhibition is a workshop space for projects, available for a week, and flossmanuals.net is the first one there. Adam also announced a good Board of Advisors that’s just established, and a grant from the Digital Pioneers fund.

What’s the link between art, free software and free manuals? Many art schools still teach new media based on proprietary software. But as an autonomous artist, you’re basically forced to hand in your tools upon graduation: the educational licenses on your software expire, and you usually don’t have the money to buy an official license.
So you either continue to work with “illegal software” (kein software ist illegal?) or you have to rebuild your studio with open source and free software, and learn to work with the new tools.

Programmers are working on the software, but it’s often hard to make it work. On the other hand, many artists make (part of) their living by teaching, and so the ones involved in the software development are already used to explaining things to newbies. And they’re keen to introduce these tools into the art schools they teach at, so that you can graduate there with a toolbox you can continue working with.

flossmanuals.net is offering a place to jointly write the manuals. And to remix that content in whatever way suits your needs: pick and choose the chapters you need. And, for instance, integrate it in your own website through AJAX: always up to date.

It will be interesting to see if the remixed manuals become available on the site too. And to place the remixed manuals next to toolboxes on Social Source Commons: just download your “Toolbox in a Box” including manuals. Stephany Hankey of Tactical Tech and their NGO-in-a-Box is on the Board of Advisors, and they’re experimenting with it in the Citizen Journalism Toolkit.

I also learned that the Netherlands Media Art Institute is walking the talk, and has moved to open source IT themselves (you can read the Dutch description at Toltech’s website). Nice!

Your neighbor in Amsterdam

I feel privileged to enjoy another NetSquared rollercoaster ride of fun for good! I'm joining Siegfried Woldhek of NABUUR, and together with our champions and cheerleaders Kristine Mucher and Michael Brown, we're looking forward to see you join the global neighbor network: a little bit of your time and talents can help change the lifes of many people!

And since the network is the message in this day and age… I'll be in San Francisco for a few more days (until the weekend), and to cite another source of inspiration, I'd love to meet friends I know and friends I haven't met yet. Saturday night is the designated party time… get in touch, 'cause I'm not sure yet where 🙂 (hey, you could get a free stay in the kewlest part of Amsterdam)

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